Privacy & Cookie Policy

Last updated: 8 July 2026

At Gallery One Tournament, we keep things simple: we collect only the information we need to run our website, manage photo orders, respond to enquiries, and help people find and purchase photographs from One Tournament events.

This Privacy & Cookie Policy explains what information we collect, why we collect it, how we use it, and what rights you have.

Who we are

Gallery One Tournament is operated by One Tournament.

One Tournament
17 Knott Gardens
Fishbourne
West Sussex
PO19 3FE
United Kingdom

Email: info@onetournament.org
Phone: 01243 90 80 44

For any privacy-related questions, photo removal requests, or data requests, please contact us using the details above.

What information we collect

Depending on how you use our website, we may collect:

Your name
Your email address
Your phone number
Your billing and/or delivery address
Your account login details
Details of products or photographs you purchase
Messages you send through our contact forms, WhatsApp, email, or social media
Technical information such as your IP address, browser type, device type, pages viewed, and website activity
Payment confirmation details, but not your full card details
Event/gallery access activity, such as albums viewed or items added to your basket

If you create an account, place an order, contact us, or interact with our website, we may store the information needed to complete that action.

Event photography and images

Gallery One Tournament displays photographs taken at One Tournament events so players, parents, guardians, coaches, and supporters can view and purchase memories from the event.

Photographs may include players, teams, spectators, coaches, staff, and event surroundings. Where children appear in photographs, we treat this carefully and aim to use images only in connection with the tournament, gallery access, event promotion, or photo sales.

If you are a parent, guardian, player, coach, or attendee and you would like a photograph reviewed or removed from the gallery, please contact us at info@onetournament.org with enough detail for us to identify the image, such as event name, date, team name, album name, or screenshot.

How we use your information

We use your information to:

Process photo and product orders
Provide access to galleries and customer accounts
Send order confirmations and important updates
Respond to enquiries and support requests
Manage downloads, prints, delivery, refunds, or order issues
Keep the website secure and working properly
Prevent fraud, spam, misuse, or unauthorised access
Improve the website and customer experience
Understand which galleries, pages, or products people are interested in
Send marketing emails only where you have opted in or where we are legally allowed to do so

We do not sell your personal information.

Payment information

Payments are processed securely by our payment provider. We do not store your full card details on our website.

We may receive limited payment-related information, such as your name, order amount, transaction status, and payment confirmation, so we can complete your order and keep proper business records.

Cookies

Our website uses cookies and similar technologies.

Some cookies are essential because they help the website work properly. For example, they may remember what is in your basket, keep you logged in, protect the site from misuse, or support checkout.

We may also use optional cookies for analytics or advertising, such as understanding how people use the website or showing relevant promotions. These cookies help us improve the site and promote One Tournament services.

You can control cookies through your browser settings. If you block essential cookies, parts of the website may not work properly, including cart, checkout, login, or gallery access.

Analytics and tracking

We may use analytics tools to understand how visitors use the website, such as which pages are visited, which galleries are popular, and how people interact with our content.

If we use advertising tools such as Meta/Facebook Pixel, Google Ads, or similar platforms, they may help us understand advert performance and show relevant content to people who have interacted with our website.

Where required, we will ask for consent before using non-essential cookies or tracking technologies.

Contact forms, WhatsApp, email, and social media

If you contact us through a form, email, WhatsApp, phone, or social media, we use the information you provide to respond to your enquiry.

We may keep enquiry records for customer service, order support, event support, or business administration.

Marketing emails

If you sign up to receive emails from us, we may send updates about tournaments, galleries, offers, new photo releases, or related One Tournament services.

You can unsubscribe from marketing emails at any time by using the unsubscribe link in the email or by contacting us.

We may still send essential service emails, such as order confirmations, payment updates, gallery access details, or important event-related information.

Who we share information with

We only share information where needed to run the website, provide services, complete orders, or meet legal obligations.

This may include:

Website hosting providers
Payment processors
Email and marketing platforms
Website analytics providers
Delivery or fulfilment partners, where physical products are ordered
IT, security, and website support providers
Professional advisers, such as accountants or legal advisers
Authorities or regulators, where legally required

We do not sell personal data to third parties.

How long we keep information

We keep information only for as long as necessary.

Order and payment records may be kept for business, tax, accounting, and legal reasons. Account details may be kept while your account remains active. Enquiry messages may be kept for customer support and administration. Event/gallery images may be kept while they are relevant to the tournament, gallery sales, customer access, promotion, or archive purposes.

If you ask us to delete your information, we will do so where possible, unless we need to keep certain records for legal, accounting, fraud prevention, dispute handling, or legitimate business reasons.

Children’s information

Our website and galleries may include photographs from youth football events. We do not knowingly collect unnecessary personal information from children.

Where player or event information is collected, it is used for tournament administration, gallery access, event safety, identification of orders, or related services.

If you believe we have collected information about a child incorrectly, or if you want a child’s photograph reviewed or removed, please contact us at

Your rights

Under UK data protection law, you may have the right to:

Ask for a copy of the personal information we hold about you
Ask us to correct inaccurate information
Ask us to delete your information
Ask us to restrict how we use your information
Object to certain uses of your information
Withdraw consent where we rely on consent
Ask for your data to be transferred where applicable
Complain to the UK Information Commissioner’s Office

To make a request, please contact us at info@onetournament.org.

Security

We take reasonable steps to protect personal information from loss, misuse, unauthorised access, disclosure, alteration, or destruction.

However, no website, email, or online system can be guaranteed to be completely secure. Please use strong passwords and contact us if you believe your account or information has been compromised.

Links to other websites

Our website may include links to other websites, social media pages, payment pages, or third-party services. We are not responsible for the privacy practices of those websites. Please check their privacy policies before providing information to them.

Changes to this policy

We may update this Privacy & Cookie Policy from time to time. Any changes will be posted on this page with an updated date.

Contact us

If you have any questions about this policy, your information, or a photograph shown on the website, contact us:

One Tournament
17 Knott Gardens
Fishbourne
West Sussex
PO19 3FE
United Kingdom

Email: info@onetournament.org
Phone: 01243 90 80 44